Webb13 juni 2024 · Energy regulator Ofgem has started a conversation with key stakeholders on its new Consumer Vulnerability Strategy until 2025. The Consumer Vulnerability. Credit, collections & insolvency news. Home. ... Customer Insight and Analytics; Debt … Webb29 juni 2024 · The energy regulator plans to make some of the rules designed to protect customers struggling financially during the Covid-19 crisis a permanent part of its oversight from this winter.
UK Regulator Demands Energy Firms Improve Support For …
Webb23 jan. 2024 · It is simply not acceptable that vulnerable customers are left in the dark and cold in winter.” Brearley said Ofgem was launching an industry-wide review into the prepayment switching process ... Webb8 okt. 2024 · Ofgem’s new report highlights that more firms are managing to allocate customers effectively. There are now 6,703,753 electricity consumers and 5,646,740 gas consumers on PSRs. However, there is still room for improvement. Customers have … eaton vance institutional senior loan trust
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Webb22 nov. 2024 · Seventeen energy suppliers have been told they have to improve how they deal with vulnerable customers. Regulator Ofgem said that a review had identified “severe weaknesses” at five suppliers: Good Energy, Outfox, SO Energy, Tru Energy … Webb1 apr. 2024 · An Ofgem review into the British Gas debt agents is due this summer, while a wider study into vulnerability and prepayment meters will come later in the year. Webb22 nov. 2024 · Responding to Ofgem’s review of how energy suppliers are helping vulnerable customers this winter and beyond, Energy UK’s Director of Advocacy, Dhara Vyas, said: “Identifying and supporting vulnerable customers is already a top priority for retail suppliers, and many go above and beyond as demonstrated in our good practice … companies that practice ethical marketing